Solutions
Back-office outsourcing for healthcare
Healthcare organisations lose skilled clinical and administrative time to paperwork and process. We take on the administration and patient-facing support so your people spend more time on care, with sensitive data handled to the standard it demands.
What healthcare teams are up against
- Administrative load that pulls clinical and skilled staff away from care
- Patient data that is special-category and must be handled with extra care
- Appointment, records and billing processes that must be accurate and timely
- Budget pressure alongside rising demand for services
How we help
- Patient administration, scheduling and records processing
- Patient support across phone, email and chat to agreed service levels
- Billing and back-office processing with quality review
- Special-category data handled under UK GDPR with appropriate safeguards
Common questions
Patient data is special-category personal data under UK GDPR. We handle it with a Data Processing Agreement, strict access controls, data held in the right region and staff trained on confidentiality.
Tell us what you need to outsource
Share your requirement and model your savings. We reply within six hours with a clear next step.
Six-hour response. UK GDPR compliant. Named UK accountability.