Resources
Guides and insights
Practical, jargon-free reading for UK and Irish decision makers, on outsourcing, compliance and delivery.
14 resources
Welsh-language and bilingual customer service outsourcing
How UK public bodies and businesses meet Welsh-language duties with bilingual outsourced customer service, in writing and on the phone, to accessibility standards.
Nearshore software development for UK and Irish businesses
How UK and Irish companies add engineering capacity through nearshore and managed software teams and how onshore, nearshore and offshore compare.
GDPR-compliant outsourcing in the UK: how to keep customer data safe
How UK businesses outsource while staying compliant with UK GDPR and the Data Protection Act 2018, covering DPAs, sub-processing, data residency and Article 28.
Customer support outsourcing for UK fintech
How UK and Irish fintechs scale FCA-aware customer support, KYC and AML operations and complaint handling to UK standards, under UK GDPR.
Finance and back-office outsourcing for UK businesses
How UK SMEs cut finance and back-office cost by outsourcing bookkeeping, accounts and admin, without losing control and how to compare it with hiring.
Customer service outsourcing in Ireland
How Irish businesses outsource customer service and support under EU GDPR, with multilingual and follow-the-sun options and how costs compare.
The best BPO company in the UK: how to judge and where Corpshore stands
How to choose the best BPO company in the UK, the criteria that matter and Corpshore's independent Outsource Accelerator ranking as a UK and European leader.
AI data annotation and data labelling in the UK and Europe
A buyer's guide to GDPR-compliant AI data annotation and data labelling in the UK and Europe, covering modalities, quality, model evaluation, RLHF and cost.
How to choose a BPO company in the UK
A practical checklist for UK and Irish buyers comparing outsourcing partners, from accountability and compliance to British English delivery.
Is outsourcing GDPR compliant? UK data protection explained
How to outsource while staying compliant with UK GDPR and the Data Protection Act 2018, including DPAs, ROPAs and international transfers.
How much does customer service outsourcing cost in the UK?
What drives the cost of customer service outsourcing in the UK, and how to compare it fairly against in-house hiring.
Outsourcing for Irish business: a practical guide
What Irish companies should look for in an outsourcing partner, from EU GDPR under the Data Protection Commission to multilingual delivery.
Public sector outsourcing in the UK: accessibility and procurement
What public sector buyers need from an outsourcing partner, including WCAG 2.2 AA, the accessibility regulations and Welsh-language provision.
AI implementation in the UK: where to start
A grounded guide to adopting AI in UK operations, from strategy and LLM integration to compliant data handling.
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