IT outsourcing
Adding nearshore engineering and QA capacity to ship the roadmap on time
A Belfast SaaS company had a stalled roadmap and a growing defect backlog. A nearshore development and QA team restored delivery pace and quality.
Results at a glance
- +62%
- Sprint velocity
- -68%
- Escaped defects
- +37 pts
- Automated test coverage
- -41%
- Release lead time
story points shipped
reaching production
The challenge
The company had strong product demand but could not hire engineers fast enough in a tight local market. Its roadmap was slipping, and a thin QA function meant defects were reaching customers and eroding trust.
The founding team was stretched between shipping features and firefighting production issues. They needed to add reliable engineering and testing capacity quickly, in a compatible time zone, without a long recruitment cycle.
Pain points
- Roadmap features slipping quarter after quarter for want of engineering capacity
- A thin QA function letting defects escape to production and customers
- A tight local hiring market with long lead times to fill developer roles
- Founders splitting their time between building and firefighting live issues
Our approach
- Embedded a nearshore squad of developers and QA engineers into the company's existing agile process
- Introduced structured test coverage and a regression suite before each release
- Set up shared code review and CI so quality gates applied to every contribution
- Data handled under UK GDPR with a Data Processing Agreement and least-privilege access to code and environments
Results at a glance
The results
- Sprint velocity rose as the squad took on backlog features alongside the in-house team.
- Escaped defects reaching production fell by more than two thirds within a quarter.
- The roadmap returned to schedule and the founders stepped back from day-to-day firefighting.
We could not hire fast enough here, and the roadmap was paying for it. A nearshore squad in our time zone got us shipping and testing properly again.
Common questions
The squad works in your time zone and embeds into your agile ceremonies, code review and CI, so quality gates apply to their contributions exactly as they do to your own.
These are representative engagements. Client identities are anonymised and the metrics are illustrative of the type of results this work delivers, not audited figures for a named client.
Tell us what you need to outsource
Share your requirement and model your savings. We reply within six hours with a clear next step.
Six-hour response. UK GDPR compliant. Named UK accountability.